Saturday, September 21, 2019
When I was working as a cashier we were told that the company had secret shoppers. Secret shoppers are paid by a company to shop in their stores and then rate the service they received.
At least one cashier I worked with was notified by our manager that he waited on a secret shopper. He was given high marks. It went into his record.
Not long ago my son and I went to pick up a pizza at a service station in the next little town. They are the closest thing to fast food near us.
Standing ahead of us in the line was a man purchasing beer. The cashier asked him for identification as the law requires. He furnished his drivers license and she entered the date into the computer as her company requires. He paid his money, took his beer, and left.
Almost immediately the man came back in. He handed the cashier an orange piece of paper and dashed back out.
The cashier looked at the paper. Then her mouth popped open and she had a shocked look on her face.
She had been visited by a secret shopper. She passed with flying colors according to the orange note.
It was her conscientious sense of duty that earned the orange piece of paper. At the same time she was given the extra "pat on the back" that showed her that she was appreciated. She felt so good.
Once more all it took was an orange piece of paper to make someone feel good about herself. It might be nice if we all gave out a nice note to someone who only did a job the right way.